E-Mail Message:
Text | Picture |
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Labels alertname = OTCS_AGENTs_Distributetagent_not working HID = OTCS1001 Help = OTCS1001 distributedagent not working env = PRD instance = localhost:10102 instanceIndex = 4 job = OTCS_PROD llagentsDisplayName = OTCS0801BE01 llagentsInfoIndex = 22 llagentsJobName = distributedagent llagentsStatus = OK severity = critical team = otcs Annotations description = They dont change the State since 15min summary = Content Server Distributet Agents not Working(instance localhost:10102) | |
Applies to
System | Version | Approved |
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opentext Content Server | 16.x | Yes |
opentext Content Server | 20.x | Yes |
opentext Content Server | 21.x | Pending |
Summary
The distributedagent need to Run 1.6h and Restart after that. if they Stuck we need to Restart the Services.
Sources of Errors
Source | More Infos |
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Database | Database Locks of Tables Oracle Database Select for Database Lock
select
(select username from v$session where sid=a.sid) blocker,
a.sid,
' is blocking ',
(select username from v$session where sid=b.sid) blockee,
b.sid
from
v$lock a,
v$lock b
where
a.block = 1
and
b.request > 0
and
a.id1 = b.id1
and
a.id2 = b.id2;
Solution: → Contact your DB Admin he can Remove the Lock.
SQL SQL Server Locks, Blocked Processes, and Two Easy Ways to Find Them | Diagram (wearediagram.com)
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