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Summary
The Adlib Rendition Server is a document conversion and transformation platform. It is used to render documents into a long term archive format such as pdf/a. It can be used by different third party plattforms to render documents e.g. OpenText Content Server.
During its transformation-process the rendition server queue stores the information about the documents that need to be transformed. Several reasons can cause the process to get stuck and the rendition queue being filled.
Sources of Errors
Case A. A document is write protected by a password and caoont be opened by Adlib.
Case B. A documents defined print area is not set correctly.
A WebReport checks the Error-folder of Adlib.
Good-case:
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Bad-Case:
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Solution
Case A.
remove the document from the rendition queue as it will never be rendered by Adlib.
open D:\ADLIBHOME\Generic Connector\Adlib.GenericConnector.exe
remove the file in question
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open the file within the leading application, define the print area and submit it again for being rendered
Cleaning up Error-folder:
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Backup the files in a temporary folder for being processed at a later time (to be described).
Rerun the monitoring check.