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Labels
alertname = OTCS-clusterRunAvgTime
HID = OTCS0905
clusterDisplayName = DEV FE01
clusterIndex = 3
clusterinstanceDisplayName = OTCS0801FE02
env = DEV
instance = localhost:10105
job = OTCS_DEV
severity = critical
team = otcs
Annotations
description = Content Server Cluster High Avg Request Time over 30s VALUE = 130.234 LABELS: map[__name__:clusterRunAvgTime clusterDisplayName:DEV FE01 clusterIndex:3 clusterinstanceDisplayName:OTCS0801FE02 env:DEV instance:localhost:10105 job:OTCS_DEV] Help: OTCS0905 Content Server Cluster High Avg Request Time
summary = Content Server Cluster has High Avg Request Time (instance localhost:10105)
Source

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The Content Server has a high Average Request Time. All Request are Very Slow. Usualy the Thread count going up.

Sources of Errors

  1. Database Locks of Tables

    1. Oracle Database

      1. Select for Database Lock

        Code Block
        select
           (select username from v$session where sid=a.sid) blocker,
           a.sid,
           ' is blocking ',
           (select username from v$session where sid=b.sid) blockee,
           b.sid
        from
           v$lock a,
           v$lock b
        where
           a.block = 1
        and
           b.request > 0
        and
           a.id1 = b.id1
        and
           a.id2 = b.

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Resolution

Tracking Number

Legacy Article ID

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      1. id2;
      2. Solution: → Contact your DB Admin he can Remove the Lock.

    1. SQL

  1. To many request from the Clients

    1. Waiting Waiting…