Severity

P5

P5

P5

Severity Desc

Information

Information

Information

for

0 min

0 min

0 min

Description

1

Collecting data with the OpenText Monitoring Agent

2

It is checked whether the cluster has long-runners.

Admin.DbVerify is excluded

1

Verify with the user whether the long-running process is intentional.

The user responsible for the process can be identified in the error message.

2

Remove the frontend (FE) from the load balancer (LB)

3

Restart the Frontend (FE) OpenText Content Server (OTCS) if the user confirms that it was an error.

Before restarting, verify with the user that the issue was unintended. Ensure that all necessary logs are collected for troubleshooting before proceeding with the restart