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E-Mail Message:

Text

Picture

Applies to

System

Version

Approved

opentext Content Server

16.x

Yes

opentext Content Server

20.x

Yes

opentext Content Server

22.x

Yes

opentext Content Server

23.x

Yes

opentext Content Server

24.x

pending

Summary

The Content Server has a high Average Request Time. All Request are Very Slow. Usualy the Thread count going up.

Sources of Errors

  1. Database Locks of Tables

    1. Oracle Database

      1. Select for Database Lock

        select
           (select username from v$session where sid=a.sid) blocker,
           a.sid,
           ' is blocking ',
           (select username from v$session where sid=b.sid) blockee,
           b.sid
        from
           v$lock a,
           v$lock b
        where
           a.block = 1
        and
           b.request > 0
        and
           a.id1 = b.id1
        and
           a.id2 = b.id2;
      2. Solution: → Contact your DB Admin he can Remove the Lock.

    2. SQL

      1. SQL Server Locks, Blocked Processes, and Two Easy Ways to Find Them | Diagram (wearediagram.com)

  2. To many request from the Clients

    1. Waiting Waiting…

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